By Constantinos Moniatis
Human Resources Manager, Muskita Hotels
It is widely accepted that in today’s business environment, companies of all sizes, constantly face new challenges. These challenges arise in an intensely competitive and ever-changing landscape that evolves day by day. Business leaders rightfully argue that the “key” to a company’s success is its ability to adapt, change, and grow through these challenges. However, the true “key” to success is not just adaptability but also maintaining the human dimension and core values of the organization.
Employees, especially frontline workers, are the true ambassadors of a company. When businesses show respect and appreciation for their employees, teams become more dedicated and effective, regardless of the challenges that arise. With technological advancements, it is more essential than ever for businesses to remain human-centered, providing employees with the right conditions for growth and well-being.
While we often strive to understand employees’ needs, we tend to generalize their desires and requirements. But how can a team have the same needs and aspirations when each individual is unique? How many times have we attended seminars on managing different generations, such as Millennials or Generation Z, and how effectively have we applied that knowledge in our people management strategies? Instead of focusing on generalizations, we must recognize that real success comes from acknowledging the uniqueness of each individual.
People do not merely need safety training or other routine procedures, nor do they seek staff events and free dinner tickets alone. What they truly desire is to feel respected, valued for their work, and given opportunities for growth. Their development is not just about improving professional skills but also about personal growth within the workplace.
Inevitably, for a team to succeed, leaders must show genuine interest in each team member—not just on a professional level but also on a personal one. Being present for their people, supporting them, and fostering their personal growth should be a priority for managers and department heads.
In conclusion, the true success of a team stems from the individual care and development of each member. By investing in our people, we build a dynamic and productive team capable of achieving its common goals, no matter the challenges it faces.
